I have an uncomfortable truth for you if you’re mid to late career.

You may need to age-proof your resume.

As much as it sucks,

There is an unfair assumption that "older" workers are not tech savvy.

Here's how to do it.

1. Include the last 10 years. Make your most recent work experience count! Older experience can be included in a summary section. This will also prevent your resume from getting too long.

2. Removed dated items. Things like an objective, references, and street address are no longer needed. The objective is to (obviously) get the job. References will be asked for after the interview. Street address open you up to bias and takes up valuable space.

3. Get with the times. Use a Gmail address rather than Hotmail, Yahoo, or AOL. Included a link to your LinkedIn profile. Ensure document is correctly formatted to show computer literacy.

4. Include a summary section. These days, you’re competing for 7 seconds of someone’s attention. Summarize your career as a whole and list your most valuable skills at the top of the resume.
   
   Reach out if this resonated with you.

Non Bedside Job Spotlight

Case Manager: Patient Support Program (PSP)

What is a Case Manager in PSP?

This is someone who helps patients navigate everything that happens after a medication is prescribed.

This is especially common with specialty medications like biologics, oncology drugs, or therapies for chronic conditions.

Most of the work is done remotely, by phone or through digital platforms.

• Enrolling new patients into the program

• Reviewing eligibility for coverage or financial assistance

• Calling patients to provide education and check in on progress

• Coordinating with physicians, clinics, and specialty pharmacies

• Documenting interactions and tracking outcomes

• Identifying barriers such as side effects, cost, or access issues

Why Nurses Are a Good Fit

1. You already understand the patient journey
You’ve seen what happens when care falls apart. Delays, confusion, non-adherence, readmissions. PSPs are built to solve those exact problems.

2. You know how to communicate complex information
Explaining medications, side effects, and next steps is something you already do every shift. That skill translates directly.

3. You are trained to think in systems, not just tasks
Case management in biotech is not about one interaction. It is about coordinating multiple moving parts. Nurses are already doing this in acute and community settings.

4. You are trusted by patients
This matters more than people realize. Patients are more likely to engage, ask questions, and stay on therapy when they feel supported by someone with clinical credibility.

5. You are comfortable with documentation and accountability
PSPs are highly structured environments with metrics, timelines, and compliance requirements. This aligns closely with nursing practice.

Typical Qualifications

You will almost always see:

• Registered Nurse (RN) or other regulated healthcare professional

• Active license (province/state dependent)

• 2–5+ years of clinical experience

Common “nice to have” experience:

• Chronic disease management (e.g., diabetes, oncology, rheumatology)

• Case management or discharge planning

• Patient education

• Insurance, reimbursement, or community care coordination

• Strong documentation and communication skills

You do not need a “biotech certification.”

You do not need pharma experience to get started.

Remember, you don’t have to have 100% of the qualifications to get the job!